? Driver Handler Issue: The utility will check whether the correct printer driver is installed for the selected printer and assign the correct printer driver, if necessary. ? Printer Port Issue: The utility will check whether the selected printer is configured to use a DOT4 port or the USB00X Port and assign the correct printer port, if necessary. In order to fix the issue, the utility will force a plu and play re-scan of the device manager. ? Device Manager Issue: The utility will check for cautioned entries in the device manager. ? Printer Status Issue: The utility will check if the print status is offline or paused and will change the status to online or resume, if necessary. ? Purge Spooler Issue: The utility will check if the print queue is empty and will clear it, if necessary. ? Spooler Service Issue: The utility will check that the print spooler service is running and restart the service, if necessary. Examples of issues this utility will address: ? Connection Issue: The utility will check that the selected printer is connected and powered. Follow the on-screen instructions to run the utility. The HP Printing Diagnostic Utility is created to diagnose and fix many common issues preventing printing from the computer. Follow the on-screen software installation instructions. Double-click on the file to start the software installation.Ħ. After the file download has finished, locate the file using Windows Explorer.ĥ. Select a directory to save the file in and click Save.Ĥ.
Select Save and a Save As box will appear.ģ. Click on the Download Only button and a File Download box will appear.Ģ.
Operating system(s): Microsoft Windows 2000, Microsoft Windows XP, Microsoft Windows XP 圆4ġ. If you only want the print driver (without the Photosmart Software Suite), it is available as a separate download named "HP Basic Driver". This download includes the HP Photosmart Software Suite and Driver. Note: File is compressed and may take time to expand and run. At the end of saving the file, go to the directory where the file was saved and execute it. Note: Make sure the printer is not connected to the computer before running the file.Ĥ. When a new pop-up window appears, click on the Save button. Note: For Network Connections, please refer to the Setup Poster which shipped with your HP All-in-One for network setup and software installation instructions.Ģ. Operating system(s): Mac OS X, Mac OS X 10.5, Mac OS X 10.3, Mac OS X 10.4 This download includes the HP Deskjet driver, HP Printer Utility, and HP Photosmart Studio imaging software for Mac OS X v10.3.9, v10.4 and v10.5. Mac OS X Mac OS X 10.5 Mac OS X 10.3 Mac OS X 10.4
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